33fb Terms and Conditions
Please read these terms and conditions carefully before using the 33fb platform — this is a binding agreement between you and us.
Last Updated: January 1, 2026
Table of Contents
General Introduction
These terms and conditions ("Terms") apply to the use of the 33fb platform and its services ("Services"). By accessing the 33fb website, mobile application, or any related service, you confirm that you have read, understood, and agreed to abide by these Terms.
33fb operates an online gaming and betting platform for users in Bangladesh. The platform offers a range of entertainment services including cricket betting, slot games, live casino, fishing games, bingo, and arcade games.
33fb is committed to providing services in an honest, transparent, and responsible manner. We take all necessary steps to ensure user protection, fair play, and a safe gaming environment.
Eligibility and Age Requirements
2.1 Age Requirement
To use the 33fb platform, you must be at least 21 years of age. Only those aged 21 or above are permitted to open an account and enjoy the services on this platform.
2.2 Other Eligibility Requirements
- You must be a resident of a country or region where online gaming is not legally prohibited.
- You must have a valid personal bank account, bKash, Nagad, Rocket, or Upay account.
- You must use the platform in your own name and for your own personal purposes — placing bets on behalf of a third party is prohibited.
- Employees, directors, or close relatives of 33fb are not permitted to participate in these services.
- Playing with the help of any technical advantage or bot is strictly prohibited.
Account Registration
3.1 Registration Process
To open an account with 33fb, you must provide accurate and complete personal information. The details required at registration are:
- Full name (as per national ID or passport)
- Date of birth (for age verification)
- Active mobile number
- Email address (optional)
- Preferred payment method
3.2 Account Security
Each user may open only one account. If a single person holds multiple accounts, all accounts will be closed and all bonuses will be forfeited. You are solely responsible for keeping your account password and login details confidential. Any activity carried out from your account will be considered your own activity.
If you suspect unauthorised access to your account, notify us immediately via our 24/7 live chat support.
3.3 Identity Verification (KYC)
33fb reserves the right to verify your identity, age, and payment method at any time. Failure to provide the required documents for the verification process may result in the account being temporarily restricted or suspended.
Deposits and Withdrawals
4.1 Deposit Terms
The following payment methods can be used to deposit funds into 33fb: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500.
- Funds will be credited to your account once the deposit has been successfully processed.
- You must use a payment account registered in your own name.
- Depositing via a third-party payment account is prohibited.
- 33fb does not charge any transaction fee on deposits, however the payment provider's own fees may apply.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour.
- Withdrawals can only be made to the same payment method registered in your own name that was used to make the deposit.
- Bonus wagering requirements must be met before making a withdrawal.
- Withdrawals may be delayed if identity verification has not been completed.
- 33fb reserves the right to investigate withdrawals in cases of unusual or suspicious transactions.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. To claim this bonus, the first deposit must be a minimum of ৳500.
- The wagering requirement for the welcome bonus is 20 times (20x) — you must wager 20 times the total of the deposit amount and the bonus.
- The welcome bonus can only be received once per account.
- The wagering requirement must be met within 30 days of claiming the bonus, otherwise the bonus will be cancelled.
5.2 General Bonus Rules
The following general rules apply to all bonuses and promotional offers:
- Bonuses must only be used for legitimate gaming purposes.
- Using bonuses through multiple accounts will be considered bonus abuse.
- Applying any specific strategy with the intent of exploiting bonuses is prohibited.
- 33fb reserves the right to modify, suspend, or cancel any bonus or promotion without notice.
5.3 VIP Program
The 33fb VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier comes with a weekly cashback benefit:
- Bronze: up to 0.4% weekly cashback
- Silver: up to 0.8% weekly cashback
- Gold: up to 1.1% weekly cashback
- Platinum: up to 1.5% weekly cashback
Advancement to a VIP tier depends on your overall gaming activity. 33fb reserves the right to determine and change VIP tiers at its own discretion.
Betting and Gaming Rules
6.1 General Betting Rules
The following rules must be followed when placing bets on 33fb:
- Once a bet has been confirmed it cannot be changed or cancelled.
- 33fb reserves the right to make corrections in cases of incorrect odds or results caused by a technical error.
- All cricket betting, sports betting, and live casino games are operated under specific rules.
- Placing bets related to match fixing or any unethical activity is strictly prohibited.
6.2 Game Rules
Each game category has specific rules that are displayed within the game. In the event of a disconnection or technical issue, 33fb will investigate the situation and make a decision.
Game outcomes are determined by a random number generator (RNG) or live dealers and are completely impartial.
Prohibited Activities
The following activities are strictly prohibited on the 33fb platform:
- Any form of fraud, deception, or illegal activity
- Money laundering or transactions involving illegal funds
- Playing using bots, scripts, or automated software
- Attempting to access another user's account
- Interfering with the platform's code or software
- Operating multiple accounts for the same person
- Placing bets on behalf of a third party or managing an account on their behalf
- Opening an account with false information
- Intentionally exploiting any vulnerability or flaw in the platform
- Harassing or abusing other users
Account Suspension and Closure
8.1 Suspension by 33fb
33fb reserves the right to temporarily suspend or permanently close an account in the following circumstances:
- Any violation of these Terms
- Suspicious or unusual activity
- Failure to complete identity verification
- Instructions from a court or regulatory authority
- At the user's request (voluntary self-closure)
8.2 Closure by the User
You can close your account at any time by contacting our support team. As part of responsible gaming, you can take a temporary break from your account yourself. Visit our Responsible Gaming page for more details.
Privacy and Data
Protecting your personal information is our highest priority. How 33fb collects, stores, and uses your information is described in detail in our Privacy Policy.
33fb never sells your personal information to third parties. We keep your data secure using SSL encryption and modern security technology.
- Your information is used solely for providing services, verifying identity, and preventing fraud.
- Information may be disclosed to regulatory authorities under legal obligations.
- You may request access to, correction of, or deletion of your information.
Responsible Gaming
33fb places the highest importance on responsible gaming. We believe that gaming is an entertainment activity and should never harm your financial or mental well-being.
33fb provides the following tools to help you stay in control of your gaming:
- Set deposit limits (daily, weekly, or monthly)
- Temporary break (cooling-off period)
- Permanent self-exclusion (Self-exclusion)
- Reality Check — reminders at set time intervals
To learn more about responsible gaming, visit our Responsible Gaming page.
Limitations of Liability
11.1 Service Availability
33fb strives to keep its services continuously available. However, services may temporarily become unavailable due to maintenance, upgrades, or unexpected technical issues. 33fb is not liable for any losses arising from such circumstances.
11.2 Limited Liability
To the maximum extent permitted by law, 33fb is not liable for any indirect, incidental, or special damages. Our liability is always limited to the value of the transaction in question.
33fb is not directly liable for errors caused by third-party software or game providers, but we will assist in resolving such issues.
11.3 User Responsibility
You are fully responsible for all activity on your account. All bets and transactions made from your account will be considered your own decisions.
Changes to Terms
33fb reserves the right to amend or update these terms and conditions at any time. We will give you advance notice of any significant changes.
- Updated terms will be published on this page and the "Last Updated" date will change accordingly.
- If you continue to use the service after any changes, you will be considered to have accepted the new terms.
- If you do not agree with the new terms, the option to close your account will always be available.
We recommend that you check this page regularly to stay up to date with the latest terms.
Contact
If you have any questions, comments, or complaints about these terms and conditions, please get in touch with us:
- Email: [email protected]
- 24/7 live chat support in Bengali — log in to the platform and start chatting directly.
Our support team is always ready to answer all your questions in Bengali.
For more information about these terms and conditions, visit our FAQ page or log in from the 33fb Login page to contact support.